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PostPosted: 23 Feb 2006, 12:04 
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Hello!

That's some good points here :)

1. I shall work to change this! This is indeed very important!

2. Do you mean that after logging you would like to be redirected to anothe rpage than you profile? It is not yet possible. I dont know if it will... We had such problems with people forgetting their password I made sure that users would be redirected to their profile after the first time they log in.

3. Just logged to check and when you are registered as a DVD purchaser, you should see 7 packs Tour impression pictures and 4 DVD soundtracks.

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PostPosted: 24 Feb 2006, 08:41 
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King for a day
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Joined: 26 Jan 2004, 00:38
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Burn wrote:
Hello!

That's some good points here :)

1. I shall work to change this! This is indeed very important!

2. Do you mean that after logging you would like to be redirected to anothe rpage than you profile? It is not yet possible. I dont know if it will... We had such problems with people forgetting their password I made sure that users would be redirected to their profile after the first time they log in.

3. Just logged to check and when you are registered as a DVD purchaser, you should see 7 packs Tour impression pictures and 4 DVD soundtracks.



1. Thanks! It should clear up a lot of confusion.
2. Well, no. It would be nice, but like you said, it's not possible. Here's the scenario that I actually meant: let's say you get your e-mail with your preset password. You log in with that password and then proceed to change it to something you can remember. Now since the "Change your password" section is always going to be in the "my profile" tab, let's say you get tired of your password or want to change it again for some reason. Can you just enter your present password and the site will automatically change it to your new password? I won't likely do this but was just wondering.
3. Thanks! I didn't see the scrollbar on the side of the page for some reason so now I can see all the pics and DVD soundtrack content. Question: Will the non-gathering tracks from "A sound relief" be available on the community board too? (the pale forest track and the other beautiful song......can't remember the artist)


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 Post subject:
PostPosted: 27 Feb 2006, 20:20 
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Haa you meant if you choose the site to remember your password? and then you change your password?
That's actually a good one... I will forward it to the programmer of the site ;)

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 Post subject:
PostPosted: 28 Feb 2006, 04:48 
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Traveller
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Joined: 19 Feb 2004, 05:13
Posts: 269
Location: New Jersey, USA
Hi Burn. When I gave my user information, I never got an email with my password. I have tried to have a password sent to my email address with the forgot password link, but it never sends an email. And of course I can't sign up again because there is already an account with my email address. What can I do?


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 Post subject:
PostPosted: 28 Feb 2006, 10:22 
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Joined: 12 Oct 2001, 01:00
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Send me an email (no PM)

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 Post subject:
PostPosted: 02 Mar 2006, 14:34 
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Third chance
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Joined: 23 Jan 2006, 13:26
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Location: Russia, Moscow
Hi Burn!
Thank you so much for help with Community! :flower: :flower: :flower:

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 Post subject:
PostPosted: 03 Mar 2006, 23:44 
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Traveller
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Joined: 19 Feb 2004, 05:13
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Location: New Jersey, USA
Thanks Burn! It works now!


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 Post subject:
PostPosted: 04 Mar 2006, 10:51 
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We're currently doing our best to have this email bug fixed... I would advice everyone to add to their white list the 2 following email addresses
community AT gathering DOT nl
press-section AT psychonautrecords DOT com

Cheers!

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 Post subject: Code
PostPosted: 20 Mar 2006, 20:27 
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Second sunrise
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Joined: 20 Mar 2006, 16:50
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Thanks for directing me here in response to my earlier question about the secret code. No paper under dvd 2. Don't see anything on the packaging or wrapping. Tried all the little serial numbers anyway to no avail. I'm screwed though because I bought the dvd last night at the show, paid cash, and dont even remember if I got a reciept. But it's all good. DVD by itself is wonderful. Thanks for your help.


Marion


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 Post subject:
PostPosted: 21 Mar 2006, 06:36 
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Joined: 12 Oct 2001, 01:00
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Location: Deventer!!! [NL]
Send me an email

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 Post subject:
PostPosted: 22 Mar 2006, 00:01 
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Third chance
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Joined: 01 Feb 2002, 01:00
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Location: france,Paris
i have to say that i let it go....i have never succeeded to register meself ....
It doesn't work at all.....
i dunno what i lose but no matter ;) the earth won't stop turning


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 Post subject:
PostPosted: 22 Mar 2006, 17:07 
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Joined: 12 Oct 2001, 01:00
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Location: Deventer!!! [NL]
Send me an email Luna

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 Post subject: community access
PostPosted: 24 Mar 2006, 23:52 
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Pathfinder (newbie)
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Joined: 28 May 2005, 23:24
Posts: 8
Location: UK
I haven't been able to get in for some time, any helpful hints?

Am using IE, set privacy to low and even added website to trusted sites, but still not letting me in.

:cry:

Sorry, but even after re requesting password to check the thing, all efforts to enter site are met with a big fat zero. :cry: :cry:

Maybe when I get to Amsterdam for the Paradiso gig, I should find a way to log in and see if the signal just hates travelling to Norfolk. :D


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 Post subject:
PostPosted: 25 Mar 2006, 08:55 
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Hello there!
Please dont wait for amsterdam and send me a mail :)

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 Post subject:
PostPosted: 25 Mar 2006, 12:49 
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Joined: 03 Jan 2006, 22:42
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I can't log in with my account anymore - yesterday (with the old layout) it worked perfectly :(


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 Post subject:
PostPosted: 26 Mar 2006, 17:45 
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This is very strange since the layout has NO impact on the system... If you still cannot enter the site, please request a new password, and if you dont recieve any then send me an email

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 Post subject:
PostPosted: 01 Apr 2006, 01:11 
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Joined: 27 Jan 2006, 18:26
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Nora_Austria wrote:
i have some problems with the community side - i have an username and a code but it always says this code can´t be found...

:-?


I had my code. I ordered that DVD t-shirt and picture, got it the first day it was out. I had the code and tried to register it but it said it was wrong. Tried it a few times and still said it was wrong. Then I lost the code, and just said screw it. Too much problems. So I was never able to access the extras. Silent Enigma said there will be a code on all future merch from The Gathering. So I take it I can get another code when "Home" gets mailed to me?

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 Post subject:
PostPosted: 01 Apr 2006, 08:29 
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There is no code on the non European versions... In that case drop me a line (by email not PM) witha proof of purchase or a copy of ur code if you received one that seems not to work ;)

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 Post subject: Thanks muchly
PostPosted: 01 Apr 2006, 15:15 
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Joined: 28 May 2005, 23:24
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Burn wrote:
Hello there!
Please dont wait for amsterdam and send me a mail :)


All seems to be working now, Many thanks

Pete


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 Post subject:
PostPosted: 16 Apr 2006, 12:05 
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Third chance
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Joined: 30 Jun 2004, 09:09
Posts: 158
Location: Neukirchen-Vluyn, Germany
After buying "A Sound Relief" a few months ago, I registered on the community-website using my personal code to get access to the bonus material and it worked fine.

Yesterday I bought a copy of "Home" which also came along with a (new) personal code. However, after logging in on the community-website, I couldn´t find any place to type in this new personal code. What I would like to know now is:

As I´ve already registered with the personal code I got when buying "A Sound Relief", is the personal code I got when buying "Home" of any use to me at all? Or to put it differently: Will the new personal code I got with my copy of "Home" allow me access to bonus material which I couldn´t access as someone who just registered with the personal code from "A Sound Relief"? If the latter should be the case, do I have to register again using the new personal code in order to get access to the "new" exclusive bonus material (even though I´m already a registered member)?


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