I'm work as a Network Admin(one of 5 admins) in an insurance company.
3 days ago one of our branchs that placed in a small city has reported us that "our database server has F**ked up and doesnt work anymore and our technician's gone to vacation"
we've shoecked of this news
after lots of thinking and searching for a good solution and trying to connect to the server(all attempthas failed)
we've decided to send somebody there(700 Kilometer far from our datacenter) to find the problem and solve it .
that city doesnt have airport
and no plane ticket available for near by city
finally he'd gone by our company's car(in winter it takes about 8 to 10 hours to arriving there)
today he'scalled me (my partner that's gone there) and said this "Mohammad(this is my name) the technician had wanted to install a program that needs to stop MSSQL server's service and disabling net adapter but after installation he'd forgotten to restore configurations back(means starting MSSQL server's service and enabling net adapter"
my partner who have gone there just start that f**kin service and enable that f**kin net adapter
so what can i do now
we'd spent lots of times and money for a silly mistake which ********* technician had created
we cant kick the technicain out because he is the onlyone person who we've found to work there