I hope the following info can help you a little bit.
Quote:
PAYPAL PAYERS READ THIS: You will be now sent to the paypal website to complete your payment.
IMPORTANT: When using Paypal to send us your payment, you MUST click on Return to Merchant once you've seen your Paypal receipt. If you forget to do this, you will send your payment but will not have processed your order in our webshop. This means we will receive your payment but you will not receive your order confirmation. Further, as we won't know what you ordered, we won't be able to ship your products.
If you cart is still full when you have finished to pay, you encountered a problem while ordering. Please contact us
You can also check your Account Order History. If your order appears here, no problem, no order history? contact us!
At last, we send order confirmation by email that looks like this. If you haven't received this email, your order is not processed in our system! Contact us.
Perhaps it would better to login again and send an eMail via the
contact usoption left down below.
Greetz
Holger